Employee Assistance Program
Good employees are hard to find and even harder to keep. No one is immune to life’s storms. Personal issues such as family conflicts, financial difficulties, substance use and behavioral health concerns can distract employees and impact job performance.
If you're a business owner or leader seeking to support and boost your employees' well being and resiliency, as well as reduce your company's healthcare costs, improve absenteeism rates and retain staff, turn to the experts at Concord Hospital's Employee Assistance Program (EAP) to help your employees through tough times and get them back to being their best at work.
Our experts have been providing top-tier EAP services to businesses in Concord and its surrounding communities for over 30 years. They have a proven record of distinguished service many area companies representing industries ranging education, financial services, health care and the nonprofit sector.
Employee Assistance Program Benefits Your Employees
With our EAP services, your employees gain access to consultations with licensed, master's level counselors. For your business and your employees, this means working with qualified providers who are specially trained to help with work-related issues.
Confidential Assessment & Supportive Counseling
Professional counselors experienced in providing EAP services deliver assessment and brief, solution-focused supportive interventions for all levels of stressors — via telephone, telehealth visits, or in person at our offices on the Concord Hospital campus. Information acquired, conversations and counseling are private and are not disclosed unless required by law.
Referral Support, Tracking & Follow-up
EAP assists with referrals for long-term or specialized care based on assessed issues, recommended treatment, client preference and financial need.
Manager Support, Coaching & Consultation
EAP supports managers in areas such as performance management, group dynamics, workplace conflict and disruptive events.
Substance Abuse Expertise
EAP providers can assess chemical dependency and other addictions, and offer referrals for developing a plan for treatment.
Awareness Materials
EAP provides a wide variety of educational materials covering a vast array of work/life issues.
Emergency Intervention/Critical Incident Stress Management
EAP provides timely on-site support and psychological first aid in response to traumatic events or losses in the workplace.
24-hour Crisis Telephone Response
EAP counselors provide live telephone crisis support 24 hours a day, seven days a week.
